Shipping Policy – Vishti925
Effective Date: February 18, 2025
At Vishti925, we are committed to delivering your jewelry safely and efficiently. Please review our Shipping Policy to understand our delivery process, shipping timelines, and associated charges.
1. Shipping Destinations
We currently ship to the following locations:
- Domestic Shipping (India): We deliver to all major cities and towns across India.
- International Shipping: We ship worldwide, covering regions including the USA, UK, Canada, Europe, Australia, and more. If your country is not listed at checkout, please contact us to confirm availability.
2. Shipping Methods & Estimated Delivery Time
We partner with reliable courier services to ensure safe and timely delivery. Below are the estimated shipping times:
A. Domestic Shipping (India)
| Shipping Method | Estimated Delivery Time | Charges |
|---|---|---|
| Standard Shipping | 5-7 business days | Free on orders above ₹5,000; Otherwise ₹99 |
| Express Shipping | 2-4 business days | ₹299 (depends on location) |
B. International Shipping
| Shipping Method | Estimated Delivery Time | Charges |
|---|---|---|
| Standard International Shipping | 7-14 business days | Calculated at checkout |
| Express International Shipping | 3-7 business days | Varies by destination |
Note: Delivery times are approximate and subject to external factors such as customs clearance, weather conditions, and unforeseen delays.
3. Order Processing Time
- Orders are typically processed and dispatched within 1-3 business days (excluding Sundays and public holidays).
- Customized or engraved jewelry orders may require additional processing time of 5-10 business days before shipment.
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package.
4. Shipping Charges & Free Shipping Eligibility
Domestic Orders (India):
- Free shipping on all orders above ₹5,000.
- A flat shipping charge of ₹99 applies to orders below ₹5,000.
- Express shipping charges start from ₹299, depending on location.
International Orders:
- Shipping charges vary based on the destination and will be calculated at checkout.
- Free international shipping may be offered on promotional events or for orders above a certain value.
5. Tracking Your Order
- Once your order is dispatched, you will receive a tracking link via email or SMS.
- You can also track your order on our website under “Track Order” section by entering your order ID and email.
- If you do not receive a tracking update within 48 hours after dispatch, please contact our support team.
6. Customs, Duties, and Taxes (For International Orders)
- International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.
- These charges are the responsibility of the customer and are not included in the product price or shipping cost.
- We recommend checking with your local customs office for detailed information on applicable fees.
7. Shipping Restrictions
- We do not ship to P.O. Boxes and military addresses (APO/FPO).
- Certain remote areas may experience longer delivery times.
- We do not ship hazardous or prohibited materials, including some gemstones or metals restricted in specific countries.
8. Delayed or Lost Shipments
While we strive to deliver on time, unforeseen issues may cause delays:
- If your order is delayed beyond the estimated delivery time, please contact us with your order number.
- In case of a lost package, we will coordinate with the courier to resolve the issue.
- A refund or replacement may be offered if the package is deemed lost after courier investigation.
9. Delivery Issues & Failed Delivery Attempts
- If a delivery attempt fails due to incorrect address, unavailability, or refusal, the package may be returned to us.
- A re-shipping fee may apply for re-dispatching the order.
- Please ensure your shipping address and contact details are accurate at checkout.
10. Change of Shipping Address
- If you need to change the shipping address, please contact us within 12 hours of placing your order.
- Once the order is dispatched, the address cannot be modified.
11. Damaged or Tampered Packages
- If you receive a package that appears tampered with, damaged, or opened, please refuse delivery and notify us immediately.
- If you accept the damaged package, take photos and contact us within 24 hours of delivery for a resolution.
12. Contact Us
For any shipping-related queries, please reach out to:
Vishti925
Address: B 102 Darshanam Insignia, Vasna Bhaily, Opposite White House, Vadodara 391410, India
Email: Shyamaly1983@gmail.com
Phone: +44 7502 070494
Policy Updates
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.
Thank you for shopping with Vishti925! We appreciate your trust in our brand.